Simply follow the steps:

1. Go to www.zafa.com.
2. Click “Sign Up” in the top right corner.
3. Fill up your information.
4. Click Submit.
   

1. Log in to your ZAFA account.
2. In My Account Tab click my profile sub tab.
3.  In the Account Management click on Downgrade Plan.
4.  Fill up your information.
5. Finally, click “Downgrade”.
   

UID or User Identifier is the registered point of interaction between the subscriber and the system. It is usually a mobile number or email address.

No, the “Display Name” will not appear in the Home Page. It will display on the statements that we send it to you.

Because, you will use this Email to receive any notification from ZAFA.

Please enter the scrambled code in the box below to the field. This helps ZAFA to prevent automated subscriptions.

The password must be between 8 and 10 characters.

The password must be between 8 and 10 characters, contain at least one digit and one alphabetic character, and must not contain special characters.

No, you can’t use spaces in your password.

Your PIN is required to approve ZAFA transactions, and used to verify or identify (respectively) the UID. For security purposes, do not share your PIN with anyone. Your PIN is different than your ZAFA password.

Note: Never reveal your PIN in a text message. ZAFA will only prompt you to enter your PIN when you initiate a transaction.

No, it must be a unique mobile number or email address.

1. Log in to your ZAFA account.
2. Click the Profile sub tab.
3. Click the Manage Supplementary Accounts link in the Account Management column.
4. Click on Create New button.

You can have unlimited number of trader account.

No, you can’t fund your supplementary account if you don’t have an account balance.

Upon subscription, a four digit PIN is delivered to subscriber’s UID by ZAFA System. This PIN is used to verify that the UID does exist and belongs to the user who claims it belongs to him/her.

1. Log in to your ZAFA account.
2. Click the Profile sub tab.
3. Click the Manage Supplementary Accounts link in the Account Management column.
4. Check the supplementary account to fund.
5. Click on Fund button.

Yes, you can have more than one account in different plan.

Because, If you lose your password, we will ask you these questions to confirm your identity. Please do not enter accented characters.

1. Log in to your ZAFA account.
2. Click the Profile sub tab.
3. Click the Manage Supplementary Accounts link in the Account Management column.
4. Check the supplementary account to fund.
5. Click on Close button.

Private Subscriber accounts are for individual use only and have limited access to ZAFA features. For more information please go to:
Compare benefits and features of each plan.

1. Log in to your ZAFA account.
2. Click the Profile sub tab.
3. Click the Manage Supplementary Accounts link in the Account Management column.
4. Check the supplementary account to fund.
5. Click on Suspend button.
   

A plan name, implying a subscriber with higher level privileges and limits.

It is to give the supplementary account to one of your families or friends, And you can make full control in your supplementary account such as Fund, Suspend and close.

It is for non-banked consumers, it is a child account, that creating and managing by the Primary account.

This information will assist ZAFA in the future to estimate the monthly transaction for all users.

You can have Unlimited supplementary account.

Yes, you can have a private subscriber and supplementary account in the same time.

ZAFA will never share your address information with any other third party. ZAFA will send your monthly statement and other services to this address.

Yes, you can have more than one account.

It is to take higher level privileges and limits to best suite your needs.
For more information please, click on the link below:
Compare benefits and features of each plan

1. Log in to your ZAFA account.
2. Click on Profile sub tab.
3. Click on Manage Supplementary Accounts link in the Account Management column.
4. Check the supplementary account to fund.
5. Click on View Info button.

The User Agreement constitutes a contract between ZAFA and yourself, and it is intended to protect the rights of all parties. Just as you have a responsibility to comply with the terms of the User Agreement, everyone you do business with using ZAFA also has to comply with the same terms. The Privacy Policy governs how ZAFA and/or any of our partners use and protect your personal information.

Each plan type is customized to cater for a specific set of needs -Security, Usability, and Price.
For more information, please click on the link below:
Compare benefits and features of each plan

Your PIN is required to approve ZAFA transactions. For security purposes, do not share your PIN with anyone. Your PIN is different than your ZAFA password.
Note: Never reveal your PIN in a text message. ZAFA will only prompt you to enter your PIN when you initiate a transaction.

ZAFA is accepted as a method of payment in Saudi Arabia.

It is to make sure that the trader account holder has permeation to starting his business.

It is a plan name, implying a subscriber with discounted privileges and tighter limits. It is usually attached to a Private subscriber User or Trader. Account type for non-banked consumers. It is a child account, that creating and managing by a Private subscriber account holder or Trader account holder.

1. Log in to your ZAFA account.
2. Click on Profile sub tab.
3. Click on Manage Supplementary Accounts link.
4. Select the supplementary account and click “Active”.
   

1. Log in to your ZAFA account.
2. In My Account Tab click the Overview sub tab.
3. In the Lift Menu click on Upgrade Account.
4. Fill up your Business & Trading information.
5. Click “Upgrade”.
   

No, you can’t Unfund your supplementary account.

1. Log in to your ZAFA account.
2. In My Account Tab click my profile sub tab.
3. In the Account Management click on Downgrade Plan.
4. Fill up your information.
5. Finally, click “Downgrade”.

After the Private subscriber user creates a Supplementary account, the Supplementary account holder will need to logon to the website to complete the subscription process. This process is designed this way to avoid privacy violation if the private subscriber would create “Password/PIN/ Q&A” for the Supplementary account.

Each plan type is customized to cater for a specific set of needs -Security, Usability, and Price.
for more information, please click on the link below:
Compare benefits and features of each plan

To make your password difficult to detect by both humans and computer programs.

No, your supplementary account can’t have the same privileges as your account.
For more information please, click on the link below:
Compare benefits and features of each plan

You will use this mobile number to logon to your ZAFA Account. Please note that ZAFA will send a verification code to this mobile number which will be used in STEP2 of this subscription process. Example: (009665 ********) or (+9665 ********) or (05 ********)

To change your account plan from Trader to Private subscriber, follow the steps:

1. Log in to your ZAFA account.
2. Click the My Profile sub tab.
3. Click the Downgrade Plan link in the Account Management column.
4. Fill up the information, and click Downgrade.
   

No. Members are permitted to downgrade their account from a Trader Account to a Private Subscriber Account once.

ZAFA will never share your information with any other third party. Your personal information is protected by our privacy policy (below). Your information will be used solely for communication between ZAFA and yourself.

No, you can’t sell with Private Subscriber accounts. The Private Subscriber account is for personal use. You can use a Private Subscriber account to send money to friends and relatives and to purchase items online when ZAFA is offered. If you would like to allow your account to sell goods and services, you will have to upgrade your account to Trader.

Primary accounts implying a subscriber with the default privileges and limits.
For more information, please go to:
Compare benefits and features of each plan.

You will receive the verification code automatically from ZAFA.

First, you have to subscriber as a private subscriber account, and then

1. Log in to your ZAFA account.
2. Click the My Account tab.
3. Click Overview link.
4. Click the Upgrade Account link in the Enhance your account column.
5. Fill up the information, and click Upgrade.