Simply follow these steps:

1. Login to your ZAFA account.
2. Click Send Money Tab.
3. If you are in Inquiry mode Switch to transaction mode (go to the link in the top right corner).
4. Fill the form and click Continue.
5. Review the details of the payment, including the Source of Funds. To change any information, click Edit.
6. Click on Send Money button to send the payment.
   

You can send money to anyone who has a ZAFA account.

• The recipient receives a notification of your payment.
• The payment will appear in his account balance immediately.

The currency that are ZAFA supported is Saudi Riyal (SAR).

No, you can’t send money to someone who doesn't have a ZAFA account. ZAFA will send a Notification message to the user to invite him to Register with ZAFA.

You can’t send money to someone who doesn't have a ZAFA account.

No, you can’t cancel a payment that you have already sent. Because, the payment is automatically credited to the balance of that account. You can cancel a payment that you have already sent only if the payment remains unprocessed. If your payment is complete, please contact the recipient of the payment to request a refund. Unclaimed payments can be canceled.

Simply follow these steps:

1. Login to your ZAFA account.
2. If you are in Inquiry mode Switch to transaction mode (go to the link in the top right corner).
3. In My account tab click on transaction center sub tab.
4. Click on Manage Your Bills link in the left menu.
5. Select the Bill and click on Pay Bill button.

Simply follow these steps:

1. Login to your ZAFA account.
2. Click on My Account tab.
3. Click on the Transaction Center sup tab.
   

ZAFA cannot reverse payments that have been claimed. We recommend that you contact your recipient directly and make arrangements to have the money refunded to you via ZAFA or another method of your choosing.

The buyer can’t change the amount, He can Accept or Decline payment only.

Send Money transactions are made within seconds.

Check your Transaction History, if the previously attempted transaction does not exist the transaction did not complete. Resubmit the transaction.

If you've mistakenly sent a duplicate payment, please contact the recipient and arrange for them to refund your payment through ZAFA or another method of your choosing.

To pay for a Money Request or Invoice that you received through ZAFA, simply follow these steps:

1. Login to your ZAFA account.
2. In My Account tap go to Transaction Center sub tap.
3. In the left menu click on Manage Your Bill link.
4. Select the Bill to Pay.
5. Click on Pay Bill button.
6. Review the Bill
7. Click on Confirm button to continue.

To reject for a Money Request or Invoice that you received through ZAFA, simply follow these steps:

1. Login to your ZAFA account.
2. In My Account tap go to Transaction Center sub tap.
3. In the left menu click on Manage Your Bill link.
4. Select the Bill to Reject.
5. Click on Reject Bill button.
6. Review the Bill
7. Click on Confirm button to continue.

It is to send money or payment to another ZAFA member.

No, you can’t send money to multiple users in the same time.

It is a message that describe the payment.

If you've mistakenly send a money to another user, please contact the recipient and arrange for them to refund your payment through ZAFA or another method of your choosing.

Yes, because the notification message will send to recipient including the Sender UID.

No, you can’t send money if you don’t have an account balance.

Each time someone sends you money a notification Message will be sent to your mobile. You can also check your "Transaction History" to view any recent transactions.

If you click on a link included in an email you're not sure is from ZAFA, make sure the address at the top of the browser window you're brought to reads exactly www.zafa.com. ZAFA emails will address you by your UID, and NOT by Dear ZAFA Subscriber or Dear ZAFA Member. If you think you have received a fraudulent email, forward the entire email to ZAFA.

Simply follow these steps:

1. Login to your ZAFA account.
2. Click Request Money Tab.
3. If you are in Inquiry mode Switch to transaction mode (go to the link in the top right corner).
4. Fill the form and click Continue.
5. Review the details of the payment. To change any information, click Edit.
6. Click Request Money.

When you send a Money Request or Invoice, recipients receive a Notification informing them of your request for payment. After that the recipient can accept or decline your request. If the recipient accepts your request the payment is automatically credited to the balance of your account.

No, you can’t request money from someone who does not have a ZAFA Account.

You will know your Money Request/Invoice money has been paid because the money will appear in your ZAFA Account balance. In addition, the 'Status' of the Money Request/Invoice will be listed in your transaction center.

Yes, your Money Requests or Invoices can be canceled, if the recipient does not accept you request.

No, you can’t request money from multiple users at the same time.

It is an invoice number or request number.

Yes, you can request money from any ZAFA account.

It is a request to fund your account, or request to pay the macro Bill.